FAQ

Can't find what you were looking for? Feel free to send us your question at contact@capu.de

Is my personal information safe and secure when ordering on your website?

We use the latest encryption technology, including SSL on our website. We do not sell or rent your personal information to any third parties.

Do we accept International Orders?

Yes! A standard $15 shipping fee applies for international orders.

Where is my product shipped from?

We are a german company. All orders are shipped from our distribution centre in Munich, Germany.

How long will it take to receive my orders?

All orders are shipped on the following business day. Orders from Germany, Austria & Switzerland include free shipping. Domestic orders with regular mail may take 3-5 business days. International orders may take 7-14 days. Please note that delays due to your countries customs may apply.

What is our Lifetime Warranty?

Please check our guidelines on Returns & Warranty in the menu.

What are the dimensions of the Grinder?

Diameter 52mm / Height 48mm / Weight 134g
How many times will I have to clean the grinder?
We recommend that you carefully clean the grinder at least once a month with our cleaning tool. It is of course dependent on your consumption volume.

Can I change the blades by hand?

We strongly recommend you use the enclosed cleaning set. The blades can be easily removed using the included tweezers.

Does the grinder come in a standard box or can one see what is inside?

We respect your privacy. The Grinder comes in a classy and discreet black box with no indication of the content inside.

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