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We use the latest encryption technology, including SSL on our website.
We do not sell or rent your personal information to any third parties.
Yes! A standard $15 shipping fee applies for international orders.
We are a german company. All orders are shipped from our distribution centre in Munich, Germany.
All orders are shipped on the following business day. Orders from Germany, Austria & Switzerland include free shipping. Domestic orders with regular mail may take 3-5 business days. International orders may take 7-14 days. Please note that delays due to your countries customs may apply.
Please check our guidelines on Returns & Warranty in the menu.
We recommend that you carefully clean the grinder at least once a month with our cleaning tool. It is of course dependent on your consumption volume.
We strongly recommend you use the enclosed cleaning set (Blacked Out Edition). The blades can be easily removed using tweezers.
We respect your privacy. The Grinder is shipped in a discreet box with no indication of the content inside.