Refund & Warranty

We strongly believe that our products will provide you with a unique and enjoyable experience. However, if you feel that the CAPU grinder is not the right tool for you and would like to initiate a refund or have any questions about our refund policy, please send us an email at contact@capu.de
We are happy to help!

Refund Policy

Our refund covers production damage or damage that is caused during shipping from our premises to yours. This refund is applicable for the grinder, the leather case and cleaning tools. Our refund is valid for 30 days from the date of purchase. If the 30 days have passed since your purchase, we cannot provide a refund or exchange. In order to provide you with a refund, you must ensure that the item is unused and in the same condition as when you received it.

Disclamer

The Refund Policy does not cover circumstances caused by the following:
- Abusive exploitation
- Colour mismatch/ discolouration of individual parts. Uniform coloration cannot be guaranteed due to the unpredictability of the anodizing process
- Misuse
- Accidental drops or falls
- Damage caused by a lack of adequate cleaning
- Damages such as scratches on the surface or inside
- Damages caused by the use of wrong cleaning products